FAQ

Company & Products

  • Q: Where are you headquartered? +

    GREENOLIVE is headquartered in Shenzhen, China, with factory in Longyan, Fujian, and branch in Dongguan, Guangdong, China.

  • Q: Do you welcome independent third party inspectors into your factory to carry out quality control checks on our behalf? +

    Yes, we can accept the third party inspection.

  • Q: What countries do you sell your products in? +

    We sell to all over the world, and our main marketing are Europe, America and Asia.

  • Q: Which material do you use for its production? +

    We used Bagasse pulp and Bamboo pulp materials and water, Oil resistant material.

  • Q: Is your Products are biodegradable? +

    Yes, our products are 100% compostable within 3 months to let the products be Exposed to natural conditions.

  • Q: Is GREENOLIVE food safe? +

    GREENOLIVE is certified food safe. We hold the market's most comprehensive food migration certification.

  • Q: Is GREENOLIVE oven safe? Can I microwave or freeze it? +

    Yes, and we encourage customers to request product samples, as each kitchen is different, so samples allow you to test GREENOLIVE with your menu offerings and see how they work in your ovens, microwaves, refrigerators and freezers.

Custom Packaging & Print

  • Q: Are custom packaging products compostable? +

    Yes. As with all GREENOLIVE, our custom packaging products can be commercially composted where accepted.

  • Q: Customer packing and printing workable? +

    We accept customer design and packing, can stick your design label on the inner package. But for the printing logo, at the moment we only can emboss your logo directly on the mold, and this will need to open new model for cost.

  • Q: What do I need to provide for a custom packaging product? +

    We need your artwork elements and drawing you may want included. Please include instructions if you have a specific idea in mind for your artwork.

  • Q: Can you help to design my own custom packaging? +

    Yes! If you would like GREENOLIVE help to design your own custom packaging products, please get in touch so that we can supply you with our R&D department.

  • Q: Which material do you use for custom packaging products? +

    Which material do you use for custom packaging products?

  • Q: How long will it take for me to receive my custom printed product? +

    Timing varies based on the product, design and quantity ordered. Please contact our Customer Service team who can provide a more detailed timeline.

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